Digital downloads
File delivery
Your files will be available to download once payment is confirmed.
Payment Options
Returns & Exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Privacy policy
Privacy Policy for Artful and Printful
Effective Date: 23/01/25
1. Introduction
Your privacy is important to us. This Privacy Policy explains how we collect, use, and share information when you purchase downloadable art prints from our Etsy shop. By purchasing from our shop, you agree to the terms outlined in this policy.
2. Information We Collect
To fulfill your order, we may collect the following information from Etsy, as you provide it during the checkout process:
Your name
Email address
Postal address (if applicable for billing purposes)
Payment information (handled securely by Etsy and not stored by us)
Details of the product you’re purchasing
We do not have access to your credit card or payment details as Etsy manages all transactions securely.
3. Why We Need Your Information and How We Use It
We rely on several legal bases to collect, use, and share your information, including:
To Fulfill Your Order: To process and deliver your purchase, provide customer support, and resolve any issues.
To Comply with Legal Obligations: To adhere to tax, legal, and regulatory requirements.
For Etsy Seller Obligations: To comply with Etsy’s Seller Policy and Terms of Use.
4. Information Sharing and Disclosure
We value your privacy and only share your personal information when absolutely necessary, as follows:
Etsy: We share information with Etsy as necessary to provide you with our services and comply with our obligations under Etsy’s Seller Policy and Terms of Use.
Legal Compliance: We may disclose your information if required to by law (e.g., court orders, tax obligations).
Service Providers: In rare cases, we may use trusted third-party services (e.g., cloud storage) to fulfill orders or deliver files.
We will never sell or rent your personal data to third parties.
5. Data Retention
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. This period is generally seven years for tax and accounting purposes, unless a longer retention period is required by law.
6. Your Rights
If you reside in certain territories, including the European Union, you have rights regarding your personal information, including:
Access: You can request a copy of the personal data we hold about you.
Correction: You can request that we correct or update inaccurate or incomplete information.
Deletion: You can request that we delete your personal information, except where we are required to retain it for legal or contractual obligations.
Restriction: You can request that we restrict processing your data in certain circumstances.
Objection: You can object to our processing of your information for certain purposes.
To exercise these rights, contact us using the details provided below.
7. How to Contact Us
For any questions or concerns about this Privacy Policy or how we use your information, you can contact us at:
Email: artfulandprintful@gmail.com
8. Changes to This Privacy Policy
We may update this policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Changes will be effective immediately upon posting to this page. We encourage you to review this policy periodically.
9. Additional Information for EU Buyers
If you are a buyer located in the European Union, you have the right to lodge a complaint with your local data protection authority. You can find contact details for your local authority here: https://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm
Frequently Asked Questions
1. What will I receive with my purchase?
You’ll receive 5 high-quality (300 DPI) JPG files in various size ratios (2:3, 3:4, 4:5, 5:7, and 1:1) for easy printing. No physical items, frames, or decorations are included.
2. Is this a physical product?
No, this is a digital download. Once your purchase is confirmed, you’ll get instant access to download the files and print them yourself or through a professional service.
3. How do I access my digital files?
After purchase:
Visit your Etsy Profile > Purchases > Download Files.
If you checked out as a guest, Etsy will email you a download link.
For more detailed instructions, refer to this Etsy guide: Downloading a Digital Item.
4. What sizes are included?
The download includes 5 ratios to fit common frame sizes:
2:3 Ratio (e.g., 12"x8", 24"x16")
3:4 Ratio (e.g., 12"x9", 24"x18")
4:5 Ratio (e.g., 10"x8", 20"x16")
5:7 Ratio (e.g., A4, A3, A2)
1:1 Ratio (e.g., 12"x12", 20"x20")
Each ratio fits standard frames and can be resized without losing quality.
The file is provided in standard ratios, but you can resize it to fit your specific needs. Customization of the design is not available at this time.
5. How do I print the file?
At Home: Use high-quality matte or satin paper for the best results. Suitable for smaller sizes.
Professional Services (recommended): Visit a local print shop or upload your file to online printing services for larger or custom materials like canvas or metal.
Tips: Color may vary slightly due to different monitor and printer settings.
6. What’s your return policy?
Since this is a digital product, returns, exchanges, and cancellations are not accepted.
7. Can I resell or share the digital file?
No. This artwork is for personal use only. Redistribution, modification, or resale (either digitally or in print) is prohibited.
Is your Etsy store searchable?
Yes you can find us on Google!